Support Options
As an online training course provider we are constantly exploring new technology to find ways of continuously improving our training materials, how our training is delivered and accessed and how we provide support.
Usability and Navigation Support is provided to all students automatically and at no extra cost via support@ezylearn.com.au or our support ticketing site (help.ezylearn.com.au) but from experience with thousands of students we understand that some students need more help with their specific circumstances or to better understand other aspects of the software they are learning. For example, learning how to use MYOB is simpler than knowing about Tax or performing bookkeeping tasks for an employer or small business. Understanding how to use WordPress is different to writing blogs, managing social media and customising themes and plugin.
Professional tutors and economical support
In light of the real world requirements for students to learn more than just how to use software programs we have introduced a support service this year called “Student Community and Tutor Support” and it is a way that we can provide you with the ability to communicate with fellow students as well as ask questions of our experienced community moderators. It’s like having your own tutor that you can ask questions to who can provide quality answers based on their own experience in their relative industries.
After operating three physical training centres in Sydney we know the benefits of online training, particularly when it relates to:
- How much content we can include in a course (for example our Excel course includes all 9 levels from Beginners to Advanced for the cost of what a beginner course use to cost).
- How low we can make the price (because we don’t need to rent office or training rooms space and computers)
- How long you can access the course (because we have systems in place to manage online usage and our student database students can access the training materials for life)
In the same way EzyLearn students can now access professionals who would normally charge between $70 and $150 per hour for their time.
Our crowd sourcing solution combined with moderation from our MYOB Bookkeeper and Registered BAS agent gives you the benefits of communication with other course attendees to socialise and to learn as well as answers to your specific questions.
EzyLearn students include job seekers, small business owners, existing bookkeepers, accountants and their skills range from basic to advanced skills. When you participate in the EzyLearn Student Community and Tutor Support program you become part of that community.
Let real people help you
The EzyLearn team includes experienced MYOB Bookkeepers, office administrators and website design/SEO experts and rather than charge an hourly rate for bookkeeping course support or webmaster course support, we have implemented an online community where you can meet other students, get familiar with our MYOB and WordPress Tutors and have your questions answered.
Student Community and Tutor Support is provided on a yearly membership basis and you can continue or opt-out as you please each year. Click on the button below to discover the price and register to start. This service is only available to existing EzyLearn students or new students enrolling into one of our courses.
