Why do we offer a 30-Day Money-Back Guarantee?
WHEN WE FIRST STARTED offering our MYOB training courses via an online learning platform it was very new for many students so we wanted them to be able to try our system and assess whether it was suited to them.
We were also mindful of the need for a reasonably good broadband internet connection for accessing our training videos; something that wasn’t always as commonplace as (it tends to be) now.
But mostly, we are extremely confident of the quality of our training delivery and also the amount of content that we include for the price — and this is one of the key reasons that we have no qualms offering a 30-Day Money-back Guarantee.
The workbooks included in the course are subject to copyright and because they can be downloaded as a digital file and if you access a training workbook or other written resource within the course a fee is charged per workbook and is deducted from a refund if one is requested. Booking fees also apply and the fee varies depending on who created the course, so please check our terms and conditions in our enrolment form to be certain. See our Terms and Conditions.
We also have a reasonable expectation that you will recognise fairly quickly whether you like or dislike our online training courses. Our 30-Day Money-Back Guarantee is offered in good faith for those who genuinely believe they will have difficulty learning from our course who accessing our course.
If you complete the entire course, we expect that you found some value and actually learnt something and that you, as a result, are willing to pay for the course. We an cite one case where a man from Queensland who completed our entire course (including downloading all the workbooks and accessing all of the videos) then proceeded to ask for a full refund. Since then, we have not provided our Money-Back Guarantee to any person who completes a course in its entirety or thereabouts.