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Microsoft Outlook Training Course that helps you master your “Soft Skills”

Microsoft Outlook is email program which comes with Microsoft Office and has advanced features that help you manage

• your people,
• customers,
• office resources and
• projects.

Microsoft Outlook helps you communicate with your people and mastery of these features will help increase productivity in the office as well as help you provide great customer service.

Soft Skills in Organising Meetings

When everybody is on the same page regarding a mutual goal, a meeting or an event, they can ensure their availability, be prepared and have an opportunity to submit their own ideas or creative input.

Whether it is a tutoring session for your bookkeeping course or a client meeting for your own business, sending invitations via Outlook or Google calendar is a fast and seamless way to keep all relevant parties updated and track their responses.

Soft skills you can master using Microsoft Outlook include:

• Managing projects
• Time management
• Setting goals
• Achieving targets
• Managing a team

Soft Skills in Time management

Effective time management means being able to plan your month, your week and your day into separate tasks that fit cohesively alongside each other. Life happens and your calendar may be subject to change, however having a plan in place will give you a sense of control and peace of mind when you are juggling multiple responsibilities.

In your work life you will need to balance the demands of client tasks, sales calls and meetings with suppliers or team members. As a student, you may want to allocate blocks of time for study that fit in with your work and family commitments.

Soft Skills to Achieve Goals

Being able to cross tasks off our ‘to-do’ list and attain our goals keeps us motivated and moving forwards towards the next achievement. Without a plan and a schedule to keep us on track it’s easy to fall behind and start feeling overwhelmed.

When you break up a big goal into smaller weekly goals or daily tasks, it’s much easier to complete your work or finish an assignment.

*** Course Bundle Promotion ***

Manage your emails, calendars, contacts and tasks using Outlook

Microsoft Outlook is the popular communications software that compliments the other Microsoft Office applications (Word, Excel and PowerPoint) and enables a team of office workers to be connected and work together and communicate with customer, prospects and suppliers.

Part of Microsoft Office Beginners Essentials Courses the Microsoft Outlook course is also included at no extra cost to all EzyLearn students as a Free Student Inclusion.

*** Course Bundle Promotion ***

Contacts and CRM

Although there are now dozens of well know Customer Relationship Management tools to help businesses keep track of the contact details of important customer, suppliers and team members, Microsoft Outlook was and in some cases is the main central database of company contacts. This ensures that all key staff are aware of the contact details for customers.

Microosft Outlook is available as a smart phone app on iOS and Android so managers and sales people can add contacts while they are out of the office and all team members will be able to see those details and work on them at the same time.

Email Management

Many people are familiar with email addresses at the large software companies like gmail (from Google), Yahoo (from Yahoo) and Live or Hotmail (from Microsoft).

These email addresses are great for personal use because you can set them up very easily and access them from everywhere but businesses want staff to have an email address at their own domain (like allison @ ezylearn.com.au etc).

Owning the email domain means that companies can control who gets an email address and how that email address is configured and the software program that most companies use to manage their email is Microsoft Outlook.

Calendar and Meetings

Time management is an essential tool for companies and Microsoft Outlook Calendars enable you to schedule meetings, invite participants and make a note of the topics to be discussed at that meeting. You can set reminders and other alerts to ensure meeting participants are kept up-to-date about the meeting.

Calendars enables office admin staff to schedule meetings for sales staff and management when they are out and about and it ensures that staff aren’t double booked and only invited to meetings when they have available time.

Microsoft Outlook Calendars are also used to schedule room bookings to ensure the best use of office resources like meeting rooms and the boardroom.

Tasks to manage projects

An important aspect of time management and being productive is to clearly define the tasks that you need to complete as part of a larger project. Tasks in Microsoft Outlook is one way to schedule tasks to block out space as well as plan your week/day to achieve the important things.

Soft Skills to Achieve Goals

Being able to cross tasks off our ‘to-do’ list and attain our goals keeps us motivated and moving forwards towards the next achievement. Without a plan and a schedule to keep us on track it’s easy to fall behind and start feeling overwhelmed.

When you break up a big goal into smaller weekly goals or daily tasks, it’s much easier to complete your work or finish an assignment.

Course Cost

This course is part of our Free Inclusions offer for selected EzyLearn courses and packages.

This Outlook Course is available as part of the Microsoft Office Essentials Training Course Package.