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Why do we offer a 30 Day Money-back Guarantee
When we first started offering our MYOB training courses via an online learning platform it was very new for many students. We also understand that every student is at a different skill level when it comes to using a computer and the internet so we offered a money back guarantee.
Our MYOB and Microsoft Office courses includes a variety of training methods including training videos. Training videos require a good broadband Internet connection and while the videos are no larger than a typical Youtube video some students have slow Internet connections and we want them to be able to use our system and see if its suitable.
We are also very confident of the quality of our training delivery and also the amount of content that we include for the price that we offer a 30-Day Money-back Guarantee.
LIMITATIONS of our MONEY BACK GUARANTEE
The workbooks included in the course are subject to copyright and because they can be downloaded as a digital file a charge of $35 per workbook will be deducted from a refund if one is requested if you access a training workbook or other written resource within the course. Booking fees also apply and the fee varies depending on who created the course so check the terms and conditions in our enrolment form to be certain.
We also expect that you can would know fairly quickly if you like our training course. Our money back guarantee is offered in good faith if you believe you will have difficulty learning from our course. If you complete the entire course we expect that you found some value and actually learnt something so are happy to pay for the course – would you believe we had one man from Queensland who completed our entire course (including downloading all the workbooks and accessing all of the videos) and asked for a full refund!? So, to satisfy the requirements of the Offices of Fair Trading so we don’t offer the money back guarantee to anyone who completes an entire course.